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Right choice for New Car Service

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The fact is that you get to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or are looking to ge your new car serviced for the holidays? Here is some sound advice from Service Plus Auto Care in Victoria Point.
  

Purchasing a new car is one of the most sizable investments people often make, so it is sensible to be sure to care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

The fact is that you get to choose the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must return a new car to the dealer where you originally got it for service or repairs. Provided the work is executed to the manfufacturers specifications by a properly skilled person and uses only quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Service Plus Auto Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Service Plus Auto Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Service Plus Auto Care will also only ever use fluids and lubricants that meet the specifications of the original maker of the car.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the diversity between express, statutory and manufacturer warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So keep an eye out for new car dealers who try to work in “express” or “extended” warranties, often for free, at the time of sale. Often these ‘other’ warranties may include quite precise restrictions or provisions, and can sometimes seem too good to be true. Many times these arrangements provide no substantial additional benefits not already given by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the vehicle.

Such arrangements are very unlikely to alert you to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how long the drive will be to get your car serviced or an increase in waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services